Privacy Policy

Effective Date: 27-09-24

At NephroTrust, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and services. By accessing or using our platform, you agree to the terms outlined in this policy.

Information We Collect

We collect personal information that you provide directly to us, such as:

  • Personal Information: Name, email address, phone number, shipping address, and other identifiable information.
  • Medical Information: Health records, test results, and prescriptions.
  • Payment Information: Credit card or other financial details for transaction purposes.
  • Usage Data: Information about your interactions with our website, including IP address, browser type, and usage patterns.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services, including diagnostic tests and medicine delivery.
  • Communicate with you about your orders, test results, and any queries.
  • Process payments and deliver products and services.
  • Ensure a safe and secure experience on our platform.
  • Personalize your experience and offer discounts, offers, or recommendations.
  • Comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with:

  • Service Providers: To help us operate our website, such as payment processors, delivery services, and diagnostic labs.
  • Legal Authorities: When required by law or in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We take your data security seriously and implement appropriate technical and organizational measures to protect your personal information. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Withdraw consent for data processing, where applicable.
  • Request the restriction of processing or data portability under certain circumstances.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our site. Cookies help us understand your usage patterns, remember preferences, and deliver personalized content. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this policy regularly. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Email: [AKSHRIVASTAVANEPHROTRUST@GMAIL.COM]
Phone: [7217620529]
Address: [OFFICE NO 113 & 132 -FIRST FLOOR , S G BETA TOWER SECTOR -3 ,VASHUNDRA , GHAZIBAD PIN CODE 201012]

By using our platform, you agree to the terms of this Privacy Policy.